COVID-19: Current advice for patients of this practice

Please note that these recommendations are current as of  13/08  and will change as the pandemic evolves.

  • The restrictions on visiting a health facility may differ from the Territory wide Public Health Direction regarding quarantine and entry into the ACT. The latest restrictions for health facilities can be checked here 

The Chief Health Officer has declared all of NSW a COVID-19 affected area.

Residents in the surrounding NSW region, who live in one of the following approved postcodes may enter the ACT for essential reasons only. All other areas of NSW outside the postcodes will be declared COVID-19 affected areas, and quarantine requirements will apply.

  • 2581 – Gunning, Collector
  • 2582 – Murrumbateman, Yass
  • 2584 – Binalong
  • 2611 – Uriarra
  • 2618 – Wallaroo, areas along the ACT’s north-western edge
  • 2619 – Jerrabomberra
  • 2620 – Queanbeyan, Googong, Karabar, Sutton, Gundaroo
  • 2621 – Bungendore 
  • 2623 – Captains Flat
  • 2626 – Bredbo and Michaelago 

     You should not travel to the ACT if you live outside of these regions unless exemption is applied for and granted.

     Do not come to the practice if you have respiratory symptoms or have been to any of the listed designated hotspots:

How to protect yourself and others against COVID-19

  • Hand hygiene is the most important safety precaution. Frequent hand cleaning with soap and water or alcohol based sanitiser will prevent you from picking up or transmitting the virus;
  • Follow the social distancing guidelines closely
  • Observe the present government limits on public gatherings, social gatherings and travel;
  • Avoid close contact with anyone with respiratory symptoms (any of the following: runny nose, sore throat, cough, difficulty breathing) or fever;
  • Try to avoid public places if you are immune suppressed.  If possible ask family or friends to do your shopping.
  • If you need to cough or sneeze do this into the front of your elbow if you do not have a tissue.
  • Download the Australian Government COVIDSafe app for your smartphone.
  • Download the ACT Health smartphone app The COVID symptom and travel screening tool on this app will speed up entry to each of the ACT Health Facilities.
  • Download the Check in CBR smartphone app
  • Download the Services NSW smartphone app to assist in contact tracing when visiting businesses in NSW

Should I keep my next clinic appointment which is due soon?

  • Clinics continue to operate, however you may benefit from a telephone, Skype or Zoom consultation if you do not need to be examined and would like to avoid extra trips to the hospital.  Your doctor may recommend a telehealth consultation if they think you are eligible.
  • Please call our clerical staff if you would prefer a telehealth consultation.
  • We ask that you come alone to clinic. You can be dropped off at the front entrance to the hospital. We can dial in carers or relatives by telephone during the consultation.
  • We may recommend delaying some routine clinic check-ups for people who are well – please call if you would like to enquire about delaying a clinic appointment.


  1. Have been in contact with someone confirmed to have COVID-19 infection in the last 2 weeks.
  2. Returned from or were in Greater Sydney Local Government Areas including Blue Mountains, Central coast, Shellharbour and Wollongong in the past 14 days.
  3. Returned from or were at locations listed on the ACT Health Website during the specified times.
  4. Returned from or were at locations  listed on any of the following websites during the specified times.  NSW Health website, the Victorian Department of Health and Human Services website and Queensland Health Website.
  5. Have any symptoms such as sore throat, runny nose, new cough, fevers, chills or new loss of taste or smell.

Rather, please contact us to explain your circumstances and we will make alternative arrangements that would suit your individual circumstances.

Please refer to the next section to address your symptoms of suspected viral infection.

If you have suspicious symptoms, or If you have been in recent contact with someone diagnosed with COVID-19